Privacy Policy

Welcome to Second Generation Roofing (“Company,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at secondgenerationroofing.com (the “Site”). By accessing or using the Site, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please discontinue use of our Site.

1. Information We Collect

a. Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Submit a contact form or inquiry through our Site.
  • Call, email, or otherwise communicate with us.
  • Request a quote, subscribe to a newsletter, or sign up for an event (if applicable).

The personal information we collect may include (but is not limited to):

  • Name
  • Email address
  • Telephone number
  • Mailing address
  • Any other details you choose to provide

b. Automatically Collected Information

When you visit our Site, we may automatically collect information about your device and browsing actions. This may include:

  • IP address
  • Browser type and version
  • Pages viewed and the dates/times of those visits
  • Time spent on each page
  • Operating system and device type

We may use cookies, pixels, and other tracking technologies to collect and store this information. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, refusing cookies may limit some functionality of the Site.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  1. Provide Services: Respond to your inquiries, process your requests, and deliver information about our services.
  2. Communications: Contact you regarding administrative notices, updates, or promotional materials (if you have opted in).
  3. Site Improvements: Analyze usage to maintain and improve our Site’s functionality, user experience, and performance.
  4. Legal Compliance and Protection: Comply with legal obligations, protect our rights and property, and ensure the safety of our users and the public.

3. Disclosure of Your Information

We may share your personal information with:

  1. Service Providers: Third-party vendors who perform services on our behalf, such as hosting, data analysis, email service providers, customer service, and marketing support. These service providers are authorized to use your personal information only as necessary to provide services to us.
  2. Legal Obligations: When required by law or to respond to legal process or valid governmental requests. This includes disclosing information necessary for fraud prevention or to protect the rights, property, or safety of our Company or others.
  3. Business Transfers: If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

We do not sell or rent your personal information to third parties.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

5. Children’s Privacy

Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately so we can take appropriate measures to remove the information from our records.

6. State-Specific Privacy Rights

a. Tennessee Residents

Currently, Tennessee does not have a comprehensive consumer data privacy law like some other states. However, we remain committed to protecting the privacy of all our users. If you have any questions or concerns regarding your personal information, please contact us using the information at the end of this Policy.

b. Pennsylvania Residents

Pennsylvania law provides general consumer protection rights. If you are a Pennsylvania resident and wish to inquire about your personal information, please reach out to us using the “Contact Us” information below.

c. Other State or Federal Laws

We comply with all applicable state and federal privacy laws in the United States. Depending on your jurisdiction, you may have the right to

  • Access and obtain a copy of your personal information.
  • Request correction or deletion of your personal information.
  • Opt out of certain data collection practices (where applicable).

If you wish to exercise any of these rights, please contact us using the information below. We will respond to your request in accordance with applicable laws.

7. “Do Not Track” Signals

Some web browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not wish to have your online activity tracked. Our Site does not currently respond to DNT signals. For more information on DNT, visit allaboutdnt.com.

8. Third-Party Websites

Our Site may contain links to third-party websites that are not operated or controlled by us. We have no control over the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will post the updated policy on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: secondgenerationroofing.com/contact-us